FAQ

How does MyVitalz telemonitoring work?
Patients have their vital signs such as weight, blood pressure, pulse, temperature, oxygen, respiratory and glucose levels monitored at home through the use of Bluetooth enabled devices. With MyVitalz, there are no complicated set up procedures or cumbersome wires to worry about. The devices are intuitive and easy to use and they automatically transmit data to a 3G hub plugged into an outlet in your home. Once there, the data is transmitted to the secure MyVitalz cloud where your healthcare team can access it.

What are the benefits?
Your healthcare provider can track your progress and intervene if your vital signs warrant. Think of MyVitalz In-Home Monitoring as a method to detect and head-off any catastrophic healthcare events. It enables your provider to act rather than re-act to potential issues before they become life-threatening.

What health conditions are currently eligible to use telemonitoring?
The list is growing and today includes:

  • Asthma
  • CAD
  • CHF
  • COPD
  • Diabetes
  • Hypertension
  • Mental Illness
  • Organ Transplant
  • Pneumonia
  • Pregnancy

Does telemonitoring replace the nurse?
Absolutely not. Telemonitoring is used to complement in-home care. It’s simply a more accurate and continuous means to ensure your continued good health.

How do I know if telemonitoring is right for me?
If you are experiencing any of the following conditions, MyVitalz In-Home monitoring may be right for you:

  • Frequent hospitalizations or emergency room visits
  • Living with chronic disease such as heart disease or respiratory disorders
  • Diagnosed with Congestive Heart Failure
  • Poorly controlled diabetes
  • Pregnancy-induced hypertension
  • You are already using home health services and your care provider thinks a telemonitor may be useful
  • Your elderly mother, father or family member lives far away from you and their health as well as your peace of mind could benefit from their regular monitoring

How do I access these services?
A patient or family member can request in-home monitoring. However, Medicare, Medicaid and private insurances require a physician’s order for certified home health. If your physician agrees you would benefit from in-home monitoring, he/she will make a referral to a certified home health agency or rural health clinic and will authorize a treatment plan, commonly called a plan of care.

Does Medicare or Medicaid pay for telemonitoring services?
Medicare: The final rule from CMS for 2015 includes a provision that would cover remote chronic care management using a new current procedural terminology (“CPT”) code, 99490 (with a monthly unadjusted, non-facility fee of $42.60). Notably, 99490 is available nationwide, and is not considered by CMS as rural-only “telehealth” services. Click here for more information.

Codes 99495 ($163.88) and 99496 ($230.86) are used to report transitional care management services (TCM). These services are for an established patient whose medical and/or psychosocial problems require moderate or high complexity medical decision making during transitions in care from an inpatient hospital setting (including acute hospital, rehabilitation hospital, long-term acute care hospital), partial hospital, observation status in a hospital, or skilled nursing facility/nursing facility, to the patient’s community setting (home, domiciliary, rest home, or assisted living). TCM commences upon the date of discharge and continues for the next 29 days. For more information click here.

Medicaid: Click here review specific Medicaid reimbursement plans by state.

Do private insurance plans usually cover telemonitoring services?
According to the American Telemedicine Association, thirty states and the District of Columbia require that private insurers cover telemonitoring the same as they cover in-person services. Many other insurers cover at least some telemonitoring service–and many more have expressed interest in expanding their coverage. To find out if your insurance company covers telemonitoring or mHealth services, please contact your benefits manager or insurance carrier.